IMG_0188.JPGThis year’s Smart City Expo World Congress centers on the motto “Empower Cities. Empower People.” Social Coin’s new Citibeats platform is a game changer in empowering smart cities. Citibeats gives city leaders the power to listen to their citizens and truly respond to their concerns.

At the Smart City Expo, social coin will launch Citibeats – and show decision-makers worldwide how understanding their communities can lead to smarter social impact.

The story of Social Coin

Social Coin began as a social movement on the streets of Barcelona, using social coins to track, share and reward positive actions. From these small chains of kindness, a movement was born: social coin quickly became a disruptive solution for social engagement. Since then, 2 major cities, 60 corporations, 10 universities and 76 schools have used social coin technology to inspire more than 1M acts of kindness in over 70 countries around the world.

social coin’s mission is to promote positive action. But to take action on social issues, cities need to know what those issues are and who they affect. That’s where Citibeats comes in.


People all over the world share their social preoccupations on public platforms, from Facebook and Twitter to personal blogs, local news pages and big news websites. Citibeats uses natural language processing technology to collect this data and analyze trends. The Citibeats dashboard is a dynamic visual map of citizens’ concerns, which changes as issues get resolved and new ones emerge. City organizations can create comprehensive reports, and generate comparisons across different areas, time periods, user types and sentiments.

With Citibeats, leaders can easily identify the most urgent social issues in their area, to make more effective decisions.

See it in action

social coin invites Smart City Expo World Congress attendees to experience the Citibeats platform. We will host demonstrations of the dashboard throughout the expo.

We’ve even used the technology to put together a timely report on current social issues in Catalonia. Citibeats has identified the main groups driving the Twitter conversation, creating a powerful understanding of the specific concerns voiced by individual citizens, politicans and news media.

Get involved

Citibeats will launch with 10 different communities. We have confirmed our first users in Barcelona and Japan, and are seeking new city projects to work with. At Smart City Expo World Congress, smart city organizations can apply to get involved with the Citibeats trial, to lead the pack in intelligent social action.

For more info